Support

ScamSafe extension

How do I turn warnings on or off?

Click the ScamSafe button in your browser's toolbar and use the switch. Open Google tabs update straight away. In Safari, first turn the extension on in Safari → Settings → Extensions, and allow it on google.com.

Where does ScamSafe show warnings?

On Google Search results, the business panel and Google Maps. A business reported on ScamMeTwice gets a red outline and a ! badge. Click the badge to read the latest reports.

A business I know is a scam isn't flagged

ScamSafe can only warn about businesses someone has reported. It matches them by phone number, website and name. Report the scam and add the business's phone numbers and websites under “Scam identifiers”, so the next person is warned. Lookups are cached for up to 24 hours, so a new report can take a day to show up for a business you've already searched for.

My business is flagged and I think the report is wrong

Email scamme2twice@gmail.com with the link to the report and why you believe it's wrong. A moderator will review it, and reports that break our terms are taken down.

Warnings stopped appearing

• Check the switch in the toolbar button is on.
• Make sure the extension is allowed on google.com. In Safari, check Settings → Extensions → ScamSafe.
• Google changes its pages often. If it still doesn't work, email us your browser and its version, and a search where you expected a warning.

What does ScamSafe do with my data?

It sends only the business details shown in your results, never your searches or anything that identifies you. See the ScamSafe privacy policy.

How do I remove it?

In Chrome, right-click the toolbar button and choose “Remove from Chrome”. In Safari, delete the ScamSafe app from Applications. Its saved settings and cache are removed with it.

Your ScamMeTwice account

I forgot my password

Use Forgot password to get a reset link by email. The link works once, within an hour.

I didn't get my sign-up code

Check your spam folder, then click Resend on the sign-up form. Codes expire after 10 minutes, and only the newest one works.

How do I delete my account or a report?

Email scamme2twice@gmail.com from your account's email address and tell us what to delete.

Contact

Email: scamme2twice@gmail.com